Job Title: Insurance Claims Analyst

Location: Birmingham
Salary: Up to £55,000

About the Role

An exciting opportunity has arisen for a detail-oriented and analytical professional to join the expanding claims analytics team of a leading global organisation. This dynamic team provides data-driven insights that help clients manage risk and achieve their business goals across a wide range of industries.

This role is ideal for an experienced analyst with a strong background in insurance claims and data analysis, who is looking to make a real impact by delivering meaningful claims intelligence and supporting client strategy.

Key Responsibilities

• Production of claims analytics for a portfolio of UK and global clients.
• Collaborating with key stakeholders to interpret, combine, and analyse large datasets from multiple sources.
• Delivering cleansed, accurate outputs from which high-quality analysis and reporting can be produced.
• Ensuring timely and accurate delivery of scheduled claims analytics for both internal and external stakeholders.
• Producing reports and dashboards in a variety of formats, including interactive reporting suites and visual dashboards.
• Understanding client risk management and insurance objectives, and using claims data to support these goals.
• Identifying and notifying stakeholders of trends in claims activity, including the impact of deductibles and policy variations.
• Liaising with claims teams, insurers, and third-party data providers to ensure data accuracy and integrity.
• Regularly reviewing and tailoring reports to meet evolving client needs, including benchmarking and key performance indicators.
• Developing innovative presentations to highlight claims trends and support proactive risk management actions.
• Attending client strategy meetings and pre-renewal discussions as required.

Candidate Requirements

The ideal candidate will demonstrate a proactive and collaborative approach, with the ability to communicate complex data insights clearly and effectively. Key requirements include:

• Advanced Excel skills are essential.
• Strong understanding of insurance claims and the legal and general principles of insurance.
• Significant experience in analysing and presenting large, complex datasets in a clear and user-friendly format.
• Experience with Power BI is highly desirable.
• A background or knowledge of risk management is advantageous.
• Strong communication skills, both written and verbal, with the ability to engage stakeholders at all levels.
• Excellent time management and organisational skills, with the ability to meet deadlines without compromising quality.
• Commitment to continuous learning and professional development.
• Familiarity with regulatory controls and procedures relating to retail customers.
• Proficiency in Microsoft Office applications (Word, Outlook, PowerPoint).

In Return

You will join a business that values innovation, collaboration, and integrity. Associates are empowered to put clients first and are recognised and rewarded for their contribution to success. This is an opportunity to become part of a unique and supportive culture, where your skills and ideas are truly valued.