Service Desk Team Leader

Exciting opportunity for a current first or second line Support Engineer to step up in to a leadership position.

• Salary up to £32,500 with excellent benefits on top
• Fantastic culture designed to progress you as a professional
• Sheffield based client
• Must be willing to work 13:00 to 21:00 - Monday to Friday
• To apply please call or email (see below)

Based out of our head office in Sheffield, we are an internationally renowned organisation who deliver exceptional technical projects to clients across the world

What you will be doing;

You will become a key part of our technical support team, leading a close knit team, ensuring that you deliver on the agreed SLA's, KPI's and play a part in the team's success. You will run reviews and look to mentor the guys through issues to ensure successful resolution and work with the team manager to become a key professional in the team make up.

We need you to have;

• Service Desk experience within a Microsoft environment
• Experience mentoring professionals in this space
• Live locally to Sheffield
• Happy to do early and late shifts

It's nice to have;

• Experience working for an MSP
• Technical certifications and qualifications
• Have experience working within a customer facing position

To be considered

Please either apply by clicking online or emailing me directly to (see below) For further information please call me. I can make myself available outside of normal working hours to suit from 7am until 10pm. If unavailable please leave a message and either myself or one of my colleagues will respond. By applying for this role you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only.