NSR Collaboration Engineer
Location: Barrow-in-Furness - Hybrid, 3 on site, 2 remote
Duration: 10/09/2025
MUST BE PAYE THROUGH UMBRELLA

We are heading up a recruitment drive for a global consultancy that require a NSR Collaboration Engineer (SC Cleared) to join them on a major project that's based in Barrow.

Role Description:

Your role

Undertaking performance monitoring, tuning, fault diagnosis, incident, and request resolution.
Support and manage scheduling of Project work tasks and liaise with Project Managers to achieve planned deliverables.
Undertake Problem Management tasks.
Able to coordinate incident, problem and requests queues, involving other team resources as required.
Troubleshoot and support SOE to achieve BAU SLA commitments.
Collaborative Applications build and configuration as per LLD.
Produce working documentation re Toolset or service configuration.
Involvement in new IT Infrastructure projects.
Expected to work a reasonable amount of overtime to cover outage slots.

You can bring your whole self to work. At Capgemini, striving for equity, diversity and inclusion is part of everyday life, and will be part of your working reality. We have built an inclusive and welcoming environment, for everyone.

Your skills and experience

Email System including:
Microsoft Exchange 2010 and 2016.
ClearSwift SMTP Secure Gateways.
DeepSecure MailGuard.

Lync/Skype for Business including:
Microsoft Skype for Business Server 2015/2019
Skype Federation.
Ribbon SBC Gateways/Call Routing/PSTN.
Phone handset management and configuration.

Enterprise'smart Device (ie Blackberry UEM, Android) System.
Clearswift Secure Web Gateway (Web Proxy).