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Customer service medewerker

Posted on Oct 19, 2019 by Randstad Multilingual Recruitment Banen

Amsterdam, Netherlands
Customer Service
Immediate Start
Annual Salary
Full-Time

For our client, an international inbound Customer Service Center in Amsterdam, we are looking for fulltime Hebrew speaking Customer Service Representative.

In this role, you answer travel related questions from clients via phone, chat and email.

The company

You will be working for a globally known airline company. Aside from working in a dynamic industry, you will also be working with a lot of other international colleagues.

Are you an expat in the Netherlands Then this might be a great place to start working and to meet and work with other expats. This company dedicates time and effort to

their employees and is looking for motivated candidates that want to build a career in the service travel industry.

The role

For this position, we are looking for eager, empathic and enthusiastic people. You will be informing your clients on flight fares, availability, schedules and other travel related enquiries. In this role, you can expect questions about reservations, bookings, cancellations and complaints that need to be handled accordingly.

You promote the products of the company by cross selling their services and you are an involved person who makes sure customers get the best level of service possible.

The requirements

You speak Hebrew

You have a service minded nature and enjoy helping others

You are available to work 40 hours per week (also during evenings and weekends)

You are available for at least 7 months

We prefer candidates with experience in customer service or tourism

You have a work permit or VISA status for the duration of at least 1 year

If this role suits your interests please apply and we will be happy to get in contact with you.

Uiteraard staat deze vacature open voor zowel mannen als vrouwen.

Reference: 778195234

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