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Desktop Support Technician

Posted on Oct 18, 2019 by TEKsystems, Inc

Ann Arbor, MI 48103
IT
Immediate Start
Annual Salary
Full-Time
TEKsystems is seeking a qualified applicant for an End User Computing Specialist to be a member of their Desktop Support team. This position delivers high quality customer service and support to the faculty and staff of a major organization in the Ann Arbor area. The successful candidate will exhibit proficiency with Windows, Macintosh, Android, and iOS amongst other platforms. A successful applicant should also have a high level of effective communications knowledge and experience in order to quickly discern and identify complex business relationships and offer appropriate assistance to correspond to a customer's ability with the appropriate priority. Communication skills must be both written and verbal and will be utilized with both internal and external end users. Applicants should be able to resolve situations where standard procedures have failed or proven ineffective in delivering quality outcomes. Job Functions: - Desktop support - Inventory information gathering, - Loading OS images on both Mac and PC. - Linux knowledge helpful. - OnSite Desktop support which can include hardware to software repairs or installing. - Light networking experience - Hardware repair and component replacement - Software installation and management About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call -3411 or email accommodationteksystems .com for other accommodation options.

Reference: 777497997

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