Business Operations Manager - Fintech Industry
Location: 3 days onsite central London
Rate: £425 per day inside ir35
Duration: 12 months

About the Role
As a Business Operations Manager, you will play a pivotal role in ensuring the smooth and efficient execution of our business operations. You will drive process optimization, implement structured workflows, and support senior leadership in making informed decisions. This role is key to ensuring that strategic objectives are met while fostering cross-departmental collaboration and efficiency.

Key Responsibilities
Process & Operational Excellence
Design and implement efficient business processes to optimize performance.
Drive the adoption of standardized processes across departments to enhance efficiency.
Strategic Planning & Execution
Lead annual and ad hoc planning efforts, collaborating closely with sub-departments and finance teams.
Ensure effective alignment and coordination of key dependencies across departments.
Oversee and support budget planning and resource allocation.
Performance & Stakeholder Management
Own and facilitate business reviews (monthly, quarterly, mid-year), ensuring follow-ups and tracking of key actions.
Design and implement performance measurement frameworks (KPIs, reporting, and analysis).
Act as a central point of contact between teams, fostering collaboration and driving operational success.
Communication & Influence
Engage effectively with senior stakeholders up to Director level.
Communicate insights and recommendations using data-driven storytelling.
Foster teamwork and operational efficiency across multiple departments.

What You will need to bring
Experience: 8+ years in business operations, strategy, or program management, preferably in the Fintech industry.
Education: Bachelor's degree in Business, Finance, or a related field.

Skills:
Strong process management and problem-solving capabilities.
Excellent financial acumen, with the ability to interpret key business and financial metrics.
Analytical mindset with experience in data-driven decision-making.
Exceptional stakeholder management and communication skills.
Experience leading change and managing cross-functional projects.