Role- Problem Manager

Type - Freelance

Location - Grand Est, France

Global Project

Must be a European Citizen.

Our market leading client are looking for a Problem Manager to join an exciting innovative project in Strasbourg. They are looking for a Problem Manager with experience working with ITIL framework that is looking to join their team in Strasbourg who are taking a monumental project that will have global impacts.

As a Problem Manager with (ITIL Experience), you will:

• Handle incoming requests
• Conduct in-depth analysis of incidents
• Manage the complete implementation of root cause fixes
• Root Cause Analysis- Collating information from past and present errors.
• Actively drive the creation and improvement of problem tickets in partnership with Incident Management

Requirements:

• professional experience as Problem Manager in medium to large, complex client operational environments
• Experience working with ITIL Methodology
• English speaking
• EU Citizen

Interview slots are booked with the client for Next week, so please apply immediately if this sounds like the next role for you!